FAQs
Check out our most frequently asked questions here. If you still need help, please contact us!
SHIPPING
When will my order Ship?
Orders are processed and shipped out within 2-3 business days. Orders placed Fridays after business hours will be processed the next business day.
How long does shipping take?
Orders usually takes 2-3 business days to arrive at your door.
RETURNS
What is your Exchange Policy?
Exchanges are accepted for products that are in unused, unopened condition.
When will I receive my Refund?
Refunds are not accepted.
What is your Return Policy?
Store credit is offered for items that are returned in unused, unopened condition if requested within 7 days of original purchase.
ADDITONAL INFO
Do you offer online skin consultations?
We sure do! If this is something you are interested in, please send us an email to ariellevildosola@gmail.com to get you started on a curated skincare routine specifically tailored to your skin goals and address your skin concerns!